How can we help you?

Find answers, watch tutorials, and get support for Serve AI

Frequently Asked Questions

How quickly can I set up Serve AI?
You can set up Serve AI in under 5 minutes! Simply connect your existing systems (POS, scheduling, reservations), configure your alert preferences, and you're ready to receive intelligent notifications. Our guided setup process walks you through each step.
Which systems does Serve AI integrate with?
Serve AI seamlessly integrates with popular restaurant systems including Toast POS, OpenTable, QuickBooks, 7shifts, and many more. We're constantly adding new integrations based on customer needs. Contact us if you need a specific integration.
What types of alerts will I receive?
You'll receive intelligent alerts about sales anomalies, cash drawer variances, staffing issues, reservation patterns, and more. Each alert includes detailed context, probable causes, and recommended actions. You can customize which alerts you receive and when.
How does the alert customization work?
You have full control over your alerts. Set thresholds for different metrics, choose delivery times, select notification channels (mobile push, email, SMS), and create custom rules based on your specific needs. You can adjust these settings anytime from your dashboard.
What pricing plans are available?
We offer flexible pricing plans based on your restaurant's size and needs. All plans include core features like real-time alerts, basic integrations, and 24/7 support. Enterprise plans include advanced analytics, custom integrations, and dedicated support.
Can I try Serve AI before committing?
Yes! We offer a 14-day free trial with full access to all features. No credit card required. You can also schedule a personalized demo with our team to see how Serve AI can benefit your specific operation.
How secure is my data with Serve AI?
We take data security seriously. All data is encrypted in transit and at rest. We're SOC 2 compliant and follow industry best practices for data protection. Your data is never shared with third parties, and you maintain full ownership.
Can I add multiple locations to my account?
Absolutely! Serve AI supports multi-location restaurants. You can manage all locations from a single dashboard, set location-specific alerts, and compare performance across sites. Our enterprise plans include unlimited locations.

Still need help?

Our support team is here to assist you

Email Support

Get help via email within 24 hours

Schedule a Call

Book a call with our experts

Enterprise Support

Enterprise customers get priority support with dedicated account managers. Learn more