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Find answers, watch tutorials, and get support for Serve AI

Getting Started

Quick Start Guide
Get up and running with Serve AI in under 5 minutes
5 min read
Configuring Your First Alert
Learn how to set up and customize your alert preferences
8 min read
Integration Setup
Step-by-step guides for connecting your systems
10 min read
Understanding Alert Analytics
Make the most of your operational insights
12 min read

Frequently Asked Questions

How quickly can I set up Serve AI?
You can set up Serve AI in under 5 minutes! Simply connect your existing systems (POS, scheduling, reservations), configure your alert preferences, and you're ready to receive intelligent notifications. Our guided setup process walks you through each step.
Which systems does Serve AI integrate with?
Serve AI seamlessly integrates with popular restaurant systems including Toast POS, OpenTable, QuickBooks, 7shifts, and many more. We're constantly adding new integrations based on customer needs. Contact us if you need a specific integration.
What types of alerts will I receive?
You'll receive intelligent alerts about sales anomalies, cash drawer variances, staffing issues, reservation patterns, and more. Each alert includes detailed context, probable causes, and recommended actions. You can customize which alerts you receive and when.
How does the alert customization work?
You have full control over your alerts. Set thresholds for different metrics, choose delivery times, select notification channels (mobile push, email, SMS), and create custom rules based on your specific needs. You can adjust these settings anytime from your dashboard.
What pricing plans are available?
We offer flexible pricing plans based on your restaurant's size and needs. All plans include core features like real-time alerts, basic integrations, and 24/7 support. Enterprise plans include advanced analytics, custom integrations, and dedicated support.
Can I try Serve AI before committing?
Yes! We offer a 14-day free trial with full access to all features. No credit card required. You can also schedule a personalized demo with our team to see how Serve AI can benefit your specific operation.
How secure is my data with Serve AI?
We take data security seriously. All data is encrypted in transit and at rest. We're SOC 2 compliant and follow industry best practices for data protection. Your data is never shared with third parties, and you maintain full ownership.
Can I add multiple locations to my account?
Absolutely! Serve AI supports multi-location restaurants. You can manage all locations from a single dashboard, set location-specific alerts, and compare performance across sites. Our enterprise plans include unlimited locations.

Video Tutorials

Getting Started with Serve AI
3:45

Getting Started with Serve AI

Setting Up Toast POS Integration
5:20

Setting Up Toast POS Integration

Customizing Alert Rules
7:15

Customizing Alert Rules

Dashboard Overview
4:30

Dashboard Overview

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